Sunday, December 12, 2010

Lean Behaviors: Mock Up, Part 2

Taking my own advice (and that of a colleague), we did a life-size mock up Friday of a new, pull-based scheduling system.  We did it with the folks who will have to use it.


What did we learn?

·         How much physical space it would take

·         Our initial thought on label clarity was inadequate

·         The concept will likely work

·         Three other assumptions were slightly off target

·         Batching is built into our DNA

·         Flow is tough to learn


How did we learn it?

·         We watched the space it would take

·         We watched clumsiness in working with kanban cards

·         We listened to language

·         We watched moods change from comprehension to confusion to frustration to insightful satisfaction


What will we do?

·         We handed out three assignments to get at by Monday at 9am

·         We scheduled a repeat of the mock up later on Monday morning


In short, we did a pile of learning and a pile of teaching in a mere 90 minutes at virtually no cost just by doing a mock up and simulating three days' production cycle. 


No computer screens in sight. 


Seven people, sitting, walking, scowling, asking, listening, talking, moving, adjusting, clarifying. 


90 minutes. And I truly don't think it would have happened as well had we not done the mock up.  


Well worth it.






Mark Welch said...

I love it. A LOT of learning in a hands-on practical way with the people who do the work making the decisions. And no electronic assistance.

This is lean the way it is meant to be.

bestpmchennai said...

Thanks for sharing, I will bookmark and be back again

Scorm E Learning