Following a recent post entitled "Management by NOT Wandering Around", I received the following comment:
Results results resultsThe stress of the current economic reality is driving our lean program into the ground. The boss is being beaten up daily by his bosses to show some kind of ROI on everything we do. So, instead of patiently watching as we are learning, we run around looking for any signs of measurement that can relieve the pain. Frankly, I would just as soon have him go back to management by teleconference
Ouch. It hurts to hear this.
This got me thinking about the difference between simply being visible and available in the workplace (which should be encouraging) versus micromanaging (which is quite demotivating). And, having been micromanaged myself on a particular issue in the past few days, I feel the pain.
Available listens; micromanagement talks.Available encourages improvement; micromanagement demands instant results.Available shows up regularly; micromanagement appears only during crisis.Available shapes; micromanagement pounds.
Micromanagement often gets the short-term results it wishes, much as the whining child will often get the ice-cream cone. But that's no basis for raising a family nor for running a lean operation.
Keep on learning.