Wednesday, April 12, 2006

Queue's Cues

Queue’s Cues

Seth Godin is a terrific writer, one of my favorites.  He just put up Seth's Blog: Banging down the doors, which leads with this:


Finally, a sunny day. Did some errands, walked around the West Village and realized what a phenomenal cue queues provide. In other words, there must be a reason for that line.


Seth applied this to marketing.  It also applies to processes.


Any line, any queue, any pile of material or decisions or papers or emails is something with meaning.  There must be a reason for the line.


Virtually all lines indicate a loss of flow.  Something is stopped.  Waiting.  Sitting. 


And what is the reason? 


It is a great question; What is the cue in the queue?  There are seeds of improvement there, waiting to germinate.





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