Picked up a new question today. One word.
And I've been thinking about it.
Stated calmly and without an edgy tone, it invites the speaker to contine. To amplify. To add some further information. It does not commit the speaker to agree or disagree. But it does engage. It does state a willingness to listen further.
If I'm truly interested in listening, it will often result in more depth.
Yeah, I think so. I'm trying it.
Click here to subscribe to Learning about Lean by email.