Making Change Happen
My pal Jeff Angus who writes Management by Baseball adds flavor to a long-term understanding of Lean systems with his recent blog on making change happen. Using Lou Pinella as an example, he describes how and why we have to listen, closely, to the folks actually doing the job to bring about change.
Lean experts talk about walking through the workplace, holding meetings in the workplace, staring at the workplace, listening to the workplace as the key. And Jeff illustrates this well.
I hope you find it helpful, as did I. Thanks, Jeff.
Feel free to forward to a friend. Email me