OVERPROCESSING  WASTE-EXCESS DECIMAL PLACES
 Saw a presentation  by a sales rep this week in which she described the pace of implementation of  her product in various clients.  It was a multi-step process and she wanted  to show the degree of acceptance by the various clients at various time  frames.  
 And she introduced  waste which hurt her presentation.
 She presented the  implementation level as a score of various factors, which she then divided by an  ideal score.  The math gave her a percentage of implementation which she  presented as a percentage with two decimal places.  This group had it  64.37% done in 6 months, while a less-committed group was only 57.81% done in 6  months.
 Baloney.
 The base assumptions  were so vague that extrapolating them to two decimal places was absurd, even  though the math was correct.  She would have been better to round to the  nearest percent, or better, to the nearest 10 percentage points.  On  discussion, the two implementations were not that different, depending on one's  subjective assessments.  She could have stated both groups were "about 60%  complete" and have made her point more clearly.
 Don't introduce such  overprocessing waste.  Just because the calculator works to 8 decimal  places doesn't mean you have to use them.  
 Keep learning.   Even learning how to use decimal places.
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1 comment:
"Innumeracy" at work! There's an excellent book by that title, by John Allen Paulos.
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